If you are not sure about the specifications of your computer system, please contact someone within your company's Computer Support division or consult the documentation for your computer. If you would like more information about any of these requirements, please contact a member of your company's Computer Support division or contact us.
| Minimum Hardware Requirements for Multiple Choice (Technical or Skills) Tests |
If your system does not meet the requirements below, you may experience loss of data or graphics. Minimum hardware requirements include:
- Internet Connection
Minimum: 56.6k Dial-up connection or faster
Recommended: Digital Internet Connection (DSL, Cable Modem, T1 or T3)
- Browser Requirements
Microsoft Internet Explorer: version 4.0 or higher
Netscape Navigator: version 4.7 or higher
America Online: AOL's browser is not supported. You may connect to the Internet with AOL,
but then you must minimize AOL's browser and use one of the two supported browsers above.
- CPU
PC: 486 dx2 (or equivalent) or higher
Mac: 68040 or higher
- RAM
Minimum: 16 MB or more
Recommended: 32 MB or more
- Screen Resolution
800 x 600 or higher
| Minimum Hardware Requirements for Interactive Tests |
The requirements for interactive tests (such as Microsoft Word 2000, Data Entry, Typing or Call Center Listening Skills) are slightly higher than the requirements for multiple choice tests. If your system does not meet the requirements below, you may experience loss of data or graphics. Minimum hardware requirements include:
- Internet Connection
Minimum: 56.6k Dial-up connection or faster
Recommended: Digital Internet Connection (DSL, Cable Modem, T1 or T3)
- Browser Requirements
Microsoft Internet Explorer: version 4.0 or higher
Netscape Navigator: version 4.7 or higher
America Online: AOL's browser is not supported. You may connect to the Internet with AOL,
but then you must minimize AOL's browser and use one of the two supported browsers above.
- CPU
PC: Pentium 100 (or equivalent) or higher
Mac: Interactive tests are only supported on Microsoft Windows-capable machines
- RAM
Minimum: 32 MB or more
Recommended: 64 MB or more
- Operating System
Windows 95, NT 4.0 or higher
* Interactive tests are only supported on Microsoft Windows-capable machines *
- Screen Resolution
800 x 600 or higher
- Java Virtual Machine
3310 or higher
- Additional Requirements for Call Center Tests
Sound Card
Speakers or Headphones
This site has been tested on both Netscape Navigator 4.7 and Microsoft Internet Explorer 4.0. Versions higher than these also work. Other browsers and earlier versions of Netscape & Internet Explorer may not work. Various browsers (such as Netscape Navigator & Microsoft Internet Explorer) handle text fonts, colors, and graphics differently. Sometimes, even different versions of the same browsers will display objects differently.
Not all browsers work optimally with our site, and even the most advanced browsers may require some fine-tuning to optimize the displays for your computer. If you have any problems, please consult your browser's help file or contact us.
It is crucial that you have all of the following components enabled within your browser:
- Cookies
- All aspects of Java, to include scripting and applets
- Active X
- Browsing in a new process
- HTTP 1.1
You may also choose to temporarily disable script debugging before you begin your test. To modify or enable these options, please go to "Tools - Internet Options" if you are using Internet Explorer or "Edit - Preferences" if you are using Netscape Navigator. For help on what these settings do, or for more help on how to change them, please view the help file for your browser.
You can download the latest version of Microsoft Internet Explorer or Netscape Navigator from the links below.
| Disconnects & Service Disruptions |
If you experience a disruption of your Internet service while you are testing, you should be able to re-enter the test you started. If you have begun a test, but not completed or scored it, you should still be able to have the test scored. Once you re-establish your connection to the Internet, reconnect to proveit.com and log in again with your Test Session ID. Select the test that you had started prior to loosing your Internet connection. In most cases, you should be able to re-enter the test at the point at which you lost connection without any loss of data or progress. However, due to the nature of some tests whose questions must be answered in one sitting and in a sequential order (such as Typing or Data Entry tests) you may have to begin your test again from the first question.
Depending on the time of day and the capability of your Internet Service Provider, you may experience delays in testing. If possible, avoid taking tests during periods of heaviest Internet usage, usually late afternoon and early evening.
The quality and speed of your computer system and Internet connection will also affect the length of time it takes for each test question to load. If your test seems frozen between questions, please wait for at least thirty seconds before attempting to close the test. Also, you may wish to "Refresh" or "Reload" the test question page by using your browser's keyboard shortcut. This should advance you to the next question.
